Our business hours are Monday to Saturday, from 10 a.m. to 8 p.m., and Sunday, from 11 a.m. to 4 p.m.

Our membership includes two refills per month with no enrollment fee and no hidden cost. Members also get a discount rate on all other products and services, including waxing. 

Yes, all memberships can be suspended or canceled at any time with 30 days' notice.

If you decide you would like to sign-up for our membership lash program, our staff members will take your card and payment info on the day. We will help you set up the recurring billing. Your first monthly payment will be charged automatically on your first refill appointment day.

We recommend you give us at least 24 hours notice so we can adjust our schedule to accommodate other clients.

Our staff will call you when you are 5 minutes late and leave you a voice mail. If there is no response within 15 minutes, your appointment will be canceled or rescheduled. If you are less than 15 minutes late, we will try our best to make your lashes as full as possible in the time allotted. You will still be charged full price. If you have not arrived or called via phone within 15 minutes after your appointment time, we will try our best to accommodate you but reserve the right to apply the no-show policy.

We reserve the right to charge a no-show fee to the credit card on file totaling 50% of the service to those who do not show up for an appointment. starting in January 2023. After 3 no-shows, you will not be able to book an appointment unless it is paid in full at the time of booking. (Nonrefundable)